Refund policy
Dr. Stern's Refund Policy
We strongly believe in our products and want every customer to leave satisfied, so if something’s not exactly right for you, we've got you covered. Applicable items purchased on drianstern.com can be returned within 60-days of the initial purchase date. For more information please refer to Our Money-Back Guarantee Policy. Please contact customer service prior to sending any product back for a return, replacement, or exchange:
P : 800-698-1949
E : customercare@drianstern.com
With your request, please include some additional feedback regarding the item so we fully understand why it wasn’t a fit for you. Don’t be shy; your experience and privacy are important to us! Please include a note with your order ID and contact info in the package so we know it’s yours.
Returns can be sent to the following address:
Transform Nutrition LLC
ATTN: Returns
346 91st STREET
Brooklyn, NY 11209
Initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer.